Refund Policy
Effective Date: 01-01-2025
At CodeResist, we strive to provide high-quality digital products, including tools, templates, eBooks, and more. Due to the nature of digital goods, all sales are final. However, we are committed to ensuring customer satisfaction and have outlined our refund policy below.
- Digital Product Refund Policy
a) Non-Refundable Products:
All sales of digital products (e.g., downloadable tools, templates, and eBooks) are final and non-refundable. Once a product is purchased and delivered, we cannot issue refunds or exchanges due to the intangible nature of digital content.
b) Exceptions:
Refunds may be granted under the following circumstances:
The product is not delivered (e.g., you do not receive the download link or email).
The file is corrupted or unusable, and we are unable to provide a working replacement.
You were charged incorrectly (e.g., duplicate charges for the same product).
- Requesting a Refund
If you believe you qualify for a refund under the exceptions listed above, please follow these steps:
Contact Us: Email contact@coderesist-com with the subject line “Refund Request.”
Provide Details: Include your name, order number, date of purchase, and a detailed explanation of the issue.
Resolution Timeline: We will review your request and respond within [insert timeframe, e.g., 5-7 business days].
If approved, refunds will be processed to your original payment method. Please note that it may take additional time for your bank or payment provider to reflect the refund in your account.
- Exchanges
If the product is defective or corrupt, we will provide a replacement file at no additional charge. Please contact us at contact@coderesist.com for assistance.
- No Refunds for Change of Mind
We do not provide refunds or exchanges for:
Change of mind after purchase.
Incorrect product selection.
Lack of compatibility with third-party tools or software.
- Contact Us
If you have questions about this Refund Policy or need further assistance, please reach out to us:
CodeResist
Email: contact@coderesist.com