Driving GCC Service Excellence: KPIs, Lean Operations & Growth
Why Service Excellence is Critical for GCC Success As Global Capability Centers (GCCs) evolve, delivering service excellence, operational efficiency, and sustainable growth has become a top priority. Businesses leveraging KPIs, lean operations, and performance-driven strategies can enhance customer satisfaction, cost efficiency, and global competitiveness. By adopting lean methodologies, data-driven decision-making, and automation, GCCs can improve
