GCC optimization

Why AI & Automation are Transforming GCCs As businesses scale operations globally, Global Capability Centers (GCCs) are leveraging Artificial Intelligence (AI) and Robotic Process Automation (RPA) to drive efficiency, reduce costs, and enhance service delivery. AI-powered automation is revolutionizing GCC operations by eliminating repetitive tasks, improving accuracy, and enabling data-driven decision-making. With RPA bots, machine